Insight Business Process Review

A packaged consultancy service from the experts dedicated to Infor SunSystems

Insight: System audit and business process review

Insight is a system audit and business process review service that helps organisations harness the full potential of Infor SunSystems as a business enabler.

If you have a Infor SunSystems platform that’s no longer delivering what you need in your organisation, it’s almost certainly not the system itself that’s the problem. It’s simply that the system needs to be adapted to catch up with business change.

With many years SunSystems and business process improvement experience, we can bring your system back to a level where it delivers exactly what you bought it for: integrated and streamlined processes that provide a firm foundation for growth and expansion.

How Insight works: 3 steps to success

Insight is a three-stage process: no-obligation discovery meeting leading to a proposal, full business process review, report with costed recommendations, and practical work to carry out recommendations.

Insight is a system audit and business process review service that helps organisations harness the full potential of Infor SunSystems as a business enabler.

We spend time talking to staff, finding out why things are being done or not done, why people choose to do things in a particular way, and what ‘good systems’ would look like if change was implemented.

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Insight: System audit

If you are a user of Infor SunSystems and it's no longer delivering what you need for your organisation, the it is almost certainly not the system itself that’s the problem. It’s simply that the system needs to be adapted to catch up with business change.

Importantly, we also explore skill levels, to assess what level of technical, system and day-to-day knowledge your team have and where improvements are needed.

Download a Datasheet

Insight: Business Process Review

With many years experience of business process improvement, we can help remodel your systems to meet your business needs. We deliver integrated and streamlined processes that provide a firm foundation for growth.

Working closely with you, we will agree critical success factors, identify process improvements, and any system changes that will deliver business benefit. From data entry to the management reporting, we consider all aspects of your systems and processes.

Read a success story

Why bring in Insight?

Insight is for you if you’ve had Infor SunSystems in place for a number years, and you recognise that:

Your organisation has evolved but your systems haven’t.

The situation is causing increased operational problems and holding the business back.

There’s more sense in making the most of the platform you already have than replacing and starting again, with all the cost and disruption that would involve.

Our Insight service will expose the complexities of your business and we will find ways to optimise both the way you work and the way your systems should work for you.

Contact us to discuss your options

Key features and benefits

Smarter processes connected across the organisation, bringing increased efficiency.

Accurate data and an end to manual workarounds and duplication.

Effective data sharing and faster reporting cycles, allowing more robust and rapid decisions.

Easier compliance and fewer questions from auditors

Tighter control mechanisms and greater visibility, keeping all areas of the business on track.

More manageable workloads; lower stress levels.

What our clients say...

"I want to send my personal thanks to the TouchstoneEnergy team; you have redesigned our system, improved our processes, all within budget and without delay."


I want to send my personal thanks to the TouchstoneEnergy team; you have redesigned our system, improved our processes, all within budget and without delay.

IS ManagerHESS RER

Infor Gold Channel Partner