Key Takeaways from HxGN EAM Connect + Event: A Look at the Latest Innovations

17. 10. 24 Peter Davis

Last month TouchstoneEnergy attended the HxGN EAM Connect + event held at Hexagon’s headquarters in Cobham, where the latest advancements in Hexagon’s Enterprise Asset Management (EAM), HxGN EAM were showcased.

Focused on the recent launch of HxGN EAM 12.1.1, the event offered an excellent platform to connect with industry experts, learn from client success stories and explore how HxGN EAM is driving significant results across asset-intensive industries.

In this blog, we will uncover key insights from the event and how HxGN EAM is empowering organisations to tackle today’s challenges and confidently step into the future of asset management.


HxGN EAM 12.1.1: Transforming Asset Management with Real-World Success

The HxGN EAM Connect + event, explored the cutting-edge innovations featured in HxGN EAM 12.1.1, showcasing how these user-driven enhancements are transforming asset management processes by improving workflow efficiency, streamlining processes, and enabling more informed decision-making.

Work Order Dispatching

The Work Order Dispatching feature has been transformative for many organisations, with one company experiencing 10x faster corrective work order dispatching. The introduction of the new Supervisor Overview screen has provided managers with real-time visibility into work orders, allowing them to monitor and track progress, receive real-time feedback from field operators and response swiftly to issues. The enhancement has streamlined operations, leading to faster response times, reduced errors and minimal downtime.

Another success story comes from a global manufacturer of light alloy wheels for passenger and commercial vehicles, which reported a remarkable 40% reduction in unplanned downtime after implementing HxGN EAM. This significant improvement in operational efficiency has allowed the company to maintain smooth operations and meet production demands with minimal disruption.

Workflow Approval

The Workflow Approval feature has empowered organisations with enhanced control and transparency by introducing delegated approvals, revision control, and the ability to view workflow history. These improvements have streamlined the approval processes, making it more efficient and easier to manage.

A U.S.-based multinational power generation company reported that their technicians save an average of 15 minutes per day with HxGN EAM. This time saving allows technicians to focus on higher priority tasks and reduces idle time and boosting overall productivity and efficiency across the organisation.

Bulletins

The Bulletin feature is essential for sharing critical information with the right teams, at the right time, and effectively preventing costly delays and miscommunication. Administrators can create and schedule bulletins for alerts such as system upgrades and maintenance through a centralised platform. They can require user acknowledgment for important messages to ensure they are read and can monitor acknowledgment data to confirm receipt. By reducing the likelihood of missed or delayed messages, the Bulletins feature significantly enhances operational efficiency, improves response times, and fosters a more connected and effective workforce.

Overview 360

The latest updates to Overview 360 enable organisations to create templates for Equipment Overview 360 and introduces a new Organisation Overview 360 screen, offering decision-makers actionable insights into asset performance. The improved visibility of critical data in HxGN EAM has been significantly enhanced. System administrators can now create overview templates, allowing users to select from pre-approved options instead of manually configuring the overview screen. Additionally, the new Organisation Overview 360 screen facilitates a customised display of organisational information using built-in widgets.

The HxGN EAM Connect + event demonstrated the benefits of HxGN EAM 12.1.1 and its improved features, showcasing how organisations are leveraging this powerful tool to revolutionise asset management and enhance overall operational efficiency. A notable highlight from the event was a leading global scientific research centre’s achievement of 99% reduction in paper checklists, moving towards an almost entirely digital operation.

By saving time and achieving such significant operational gains, asset-intensive organisations can drive greater productivity in other areas, positioning HxGN EAM as an indispensable tool for companies seeking to stay competitive in a rapidly evolving market. 


In conclusion, as organisations prioritise digital transformation and seek to leverage data-driven decision-making, HxGN EAM stands out as a key solution for achieving greater productivity, reducing costs, and maintaining a competitive edge. Whether through optimising asset performance, streamlining workflows, or empowering field teams with mobile solutions, HxGN EAM is transforming the way businesses manage their most critical assets. By embracing these advancements, organisations can confidently navigate the challenges of today’s asset management landscape while positioning themselves for future success.

How Can TouchstoneEnergy Help You

TouchstoneEnergy provides enterprise class business software and IT consultancy services, focusing on asset-intensive industries. We specialise in the supply of Enterprise Asset Management (EAM), Asset Performance Management Financial ERP, and Business Intelligence solutions.

Our team leverages their combined 350 years of experience, knowledge, and skills to offer consultative and solution-driven support that helps our clients overcome many day-to-day business challenges.

Get started with the implementation process by contacting the TouchstoneEnergy team, who will guide you through a seamless and successful deployment of HxGN EAM.

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Peter Davis

Written by:

Peter Davis

Sector Head

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Contact TouchstoneEnergy today

For further information or if you would like to discuss your business requirements and how HxGN EAM can enhance your organisation's operations, please feel free to get in touch by calling +44(0) 207 121 4703, emailing info@touchstoneenergy.co.uk or requesting a call back using the form.


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