Christina Walsh

Helpdesk Manager

With 19 years’ experience in delivery of INFOR SunSystems customer support services, Chris joined TouchstoneEnergy 7 years ago as our Help Desk Manager.

Having begun her career first as a management accountant and then a systems administrator using INFOR SunSystems, Chris found her true calling card as Head of Customer Support Services. Passionate about customer care and dedicated to her role, Chris has been responsible for helping grow and maturing our seasoned team of 18 Help Desk Support Consultants who deliver varying levels of skill application and technical support service. She has helped build strong partnerships with the software authors to ensure her team is fully trained and accredited to offer our clients the best possible advice and support services.

By leading from the front, Chris has also been instrumental in extending our support services portfolio by implementing our offsite ‘Software Upgrade Centre’. This new service is designed to carry out ‘risk-free’ system upgrades for customers with minimal disruption to ‘business as usual’. Chris has helped bring ‘best industry practices’ to our client support role and has introduced new standards when approaching the installation and configuration of business software. All system implementations we deliver on behalf of our customers benefit from site-specific installation guides, and where required, process specific user manuals that help ensure any upgrade process is optimised with minimal risk to our customers and their systems.


Meet the rest of the team

Meet the rest of the team

Our team of experts at TouchstoneEnergy are on hand to answer any of your queries relating to the energy sector.

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Industries

Industries

We have software applications for every role in the enterprise, from Accounting and Finance to Procurement and Asset Management, Business Intelligence, Financial Planning and Business Process Management.

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About Us

About Us

We provide world-class business systems to the Energy sector. As part of the well-respected Touchstone Group and the Infor Gold partnership programme, you can depend on us for expert knowledge, and financial stability.

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Solutions

Solutions

TouchstoneEnergy deliver Business Systems to Oil & Gas, Renewable Energy, Utilities & Power Generation, Downstream Trading and Mining firms.

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Resources

Resources

Browse our range of resources providing information on TouchstoneEnergy's solutions, services and technical information for the Energy sector.

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Services

Services

We support more than 20,000 users across five continents managing more than $100 billion annual spend on oil and gas appraisal, exploration and development.

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